Booking and reminders
Customers book online, it lands in your calendar, and confirmation and reminder messages go out by themselves.
Typical targets; the real figure is measured in the pilot.
- 24/7Online booking
- Up to 30%Target reduction in no-shows
The problem
Appointments come by phone, DM and WhatsApp. The notebook and the calendar do not match. The customer forgets, does not show up, and that slot stays empty. There is no time to message everyone one by one to remind them.
Who it is for
- Clinics, dental and physiotherapy centres
- Hairdressers, beauty and spa salons
- Consultants, lawyers and accountants
- Service shops, car care and workshops
- Courses, studios and training centres
What it does
Online booking
The customer picks a free slot from your site or a link. A taken slot is not offered again.
Calendar link
The booking is written to your calendar. A change in the calendar shows on the booking page too.
Confirmation message
As soon as a booking is made the customer gets a confirmation. Address and preparation notes can be added.
Reminders
Before the appointment a reminder goes out by WhatsApp, SMS or email. The customer confirms or reschedules with one tap.
Fewer no-shows
People who have not confirmed are noticed, and a second reminder can go out.
Waitlist
If someone cancels, the freed slot is offered to waiting customers on its own.
What routine work costs
Set three numbers. If 60% of the routine work is automated, see roughly how much time and money is left each year.
Department
Example routine task: Invoice entry, reconciliation, collections follow-up
Automation rate is fixed at 60%, with 22 workdays a month.
Estimated gain
- Yearly saving
- ₺364,500
- Hours saved per year
- 1,426 hours
- Full-time equivalent
- 0.7
This is an estimate; the real figure is measured in the free analysis.
How we deliver it
- 01
We write down how you work
We define services, durations, staff and room details, working hours and cancellation rules.
- 02
We set up the booking page and calendar
We prepare the online booking page in your brand and link it to your calendar.
- 03
We write the messages
We prepare confirmation and reminder messages in your voice and set the send times.
- 04
We open it and watch
We open it to customers. In the first weeks we follow the no-show rate and messages and adjust.
Works with
Questions
Do we need to give up the calendar we use now?
No. We link to the calendar you use, such as Google Calendar or Outlook. If you use a notebook, we plan the move together.
How long does setup take?
A first working version is usually ready in 1-3 weeks. It depends on how many services, staff and message channels there are.
Customer data and KVKK?
Name, phone and booking details are kept only for the booking job. We set up the consent texts needed to send messages in line with KVKK. If you do not want sensitive details such as health information, we do not collect them at all.
What if my hours or services change?
We update hours, services and message texts. Maintenance support continues for this.
More from this service
Quote and contract preparation
From an incoming request to a branded PDF quote, every step runs on its own. You only approve.
- The request arrives by email or form
- Prices follow the rules in your price list
- Goes to the customer after your approval
Order and delivery note processing
Orders that arrive by email, WhatsApp, Excel or PDF are read and entered into your system on their own.
- Orders from every channel land in one place
- Stock, price and limit are checked
- If it is unsure, it asks you
Receivables follow-up and reminders
Open invoices are scanned every day, customers get a reminder in the right tone, and those who pay drop off the list.
- Open invoices are scanned every day
- Reminders by email, WhatsApp or SMS
- A risk summary goes to the manager
Automation
Booking and reminders