Website assistant
An assistant on your site that knows your products and services, answers visitors and passes interested people's details to you.
Typical targets; the real figure is measured in the pilot.
- 24/7target: your site answers at any hour
- Within secondstarget response time
- Up to 70%target reduction in repeated questions
The problem
A visitor lands on your site, cannot find what they want and leaves. To ask a question they have to fill in a form or phone, and most do not. The forms that do arrive are often missing details.
Who it is for
- Service and consulting firms
- E-commerce sites with many products
- Real estate and construction firms
- Education and course providers
- Hotels and tourism businesses
What it does
Sits on your site
Added as a chat window that matches your site's design. No new page or app needed.
Knows your products and services
Catalogue, prices, FAQ and rules are taught to the assistant. It guides visitors to the right product.
Answers questions
Replies briefly and clearly from your own information. It says when it does not know and asks for contact details.
Collects interested visitors' details
Asks for name, phone and need as part of the conversation. No form to fill in.
Passes it to email and CRM
Details go straight to your email, spreadsheet or CRM, with a summary of the conversation.
What routine work costs
Set three numbers. If 60% of the routine work is automated, see roughly how much time and money is left each year.
Department
Example routine task: Invoice entry, reconciliation, collections follow-up
Automation rate is fixed at 60%, with 22 workdays a month.
Estimated gain
- Yearly saving
- ₺364,500
- Hours saved per year
- 1,426 hours
- Full-time equivalent
- 0.7
This is an estimate; the real figure is measured in the free analysis.
How we deliver it
- 01
We review your site and goal
We look at what visitors ask most and what you want to receive.
- 02
We prepare the information
From your site content and documents you give us, we build the knowledge base the assistant answers from.
- 03
We add it to the site
We match its look to your site, connect email or CRM and test it together.
- 04
Go live and improve
We review incoming questions and add what could not be answered to the knowledge base.
Works with
Questions
What if the assistant says something wrong?
It answers only from the information you give it. When a question is outside it, it does not guess; it says so, takes the visitor's contact details and passes them to you. For topics such as price or commitments we can set limits that send visitors to a person.
Where does visitor data go, and is it KVKK-aware?
Under the business (API) terms of the model provider we use, data is not used to train models; we check the current terms with you before setup. Personal details go only where you decide (email, spreadsheet, CRM). Sensitive fields can be masked if needed. A privacy note can also be added to the chat window.
How long until it is ready?
It depends on the amount of content and connections. A first working version is usually on your site within 1-3 weeks.
What drives the cost?
The size of the knowledge base, the systems it connects to (CRM, email, calendar), the number of languages and visitor volume. We listen to what you need and give a clear quote.
More from this service
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- One assistant on WhatsApp, Instagram and your site
- Checks orders, stock and appointments before answering
- Hands over with the full conversation when unsure
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Ask questions to your own documents and see the page each answer comes from.
- Searches your PDFs, Word files and sheets
- Shows the page the answer came from
- Access is set per department
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A system that reads invoices, receipts and delivery notes, moves the data to a sheet or accounting tool, and asks you about anything it is unsure of.
- Reads fields from PDFs, scans and photos
- Writes to Excel, Sheets or an accounting tool
- Sends anything it is unsure of for approval
AI
Website assistant