WhatsApp AI assistant
An assistant that answers incoming messages with your own business information, books appointments and hands over to you when unsure.
Typical targets; the real figure is measured in the pilot.
- 24/7target: replies at night and weekends too
- Within secondstarget response time, even for the next question
- Up to 70%target reduction in repeated questions
The problem
The phone never stops and messages pile up. You answer the same question dozens of times a day: are you open, what is the price, is there room. A message that arrives in the evening or at the weekend waits until morning, and the customer goes elsewhere.
Who it is for
- Restaurants and cafes
- Clinics and practices
- Hotels and guesthouses
- E-commerce stores
- Appointment-based service businesses
What it does
Official WhatsApp setup
Runs on the official WhatsApp Business (Cloud API). Your number is connected in your own name, within the rules.
Answers from your information
You provide the menu, prices, opening hours and rules. The assistant is set up not to go beyond them, and says so when it does not know.
Checks orders, stock, appointments
It looks at connected systems. When a customer asks where an order is or which slot is free, the answer comes from real data.
Books appointments
Finds a suitable time, asks the customer for what is needed and writes the booking into your calendar.
Multilingual
Replies in the customer's own language: Turkish, English, German, Arabic and Russian.
Human handover
When unsure, or when the customer asks, it passes the conversation to you or your team with the full history.
What routine work costs
Set three numbers. If 60% of the routine work is automated, see roughly how much time and money is left each year.
Department
Example routine task: Invoice entry, reconciliation, collections follow-up
Automation rate is fixed at 60%, with 22 workdays a month.
Estimated gain
- Yearly saving
- ₺364,500
- Hours saved per year
- 1,426 hours
- Full-time equivalent
- 0.7
This is an estimate; the real figure is measured in the free analysis.
How we deliver it
- 01
We talk
Together we decide the most common questions, the systems you use and what the assistant should and should not do.
- 02
We gather your information
We take the menu, price list, FAQ and rules and put them in a form the assistant can answer from.
- 03
We build and test
We connect WhatsApp, Instagram and your systems. Before going live we try it with real questions.
- 04
Go live and watch
In the first weeks we follow the answers and fill any gaps.
Works with
Questions
What if the assistant gives a wrong answer?
We set it up to answer only from the information you provide. When it is unsure or cannot find the answer, it is set up not to make one up; it passes the conversation to you with the history. Sensitive topics (refunds, complaints, medical questions) can be sent to a person from the start.
Where does customer data go, and is it KVKK-aware?
Under the business (API) terms of the model provider we use, data is not used to train models; we check the current terms with you before setup. If needed we mask details such as phone numbers and names before the model sees them. We write down which data is kept where during setup. For legal texts such as the privacy notice, we suggest checking with your own adviser.
How long does setup take?
It depends on scope, but a first working version is usually ready in 1-3 weeks. We start with the most common questions, then add connections such as appointments and orders.
What drives the cost?
How many channels it runs on, how many languages you want, how many systems it connects to and your monthly message volume. WhatsApp and AI usage fees are billed separately by usage. We listen to what you need and give a clear quote.
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AI
WhatsApp AI assistant